What are your hours of operation?
Our website is open for orders 24/7. Our customer service department is open MON-FRI from 9:00 am to 6:00 CST.
Will you ship my product to my home?
Yes, we will provide shipping to your home within the continental United States. Orders shipping to Hawaii, Alaska, and Puerto Rico will be handled on a case by case basis.
Please contact our customer service for more details.
When will my products arrive?
The arrival date of your product will depend on your place of residence. If in stock, most products are delivered to you in just three to four business days.
What if my order is not in stock?
It is automatically backordered an will be shipped to you as soon as it comes in.
How Do I know that you have received my online order ?
For every order that is placed on our site (DisposableMedSupplies.com) an order confirmation is sent to our staff notifying them that an order has been placed.
Can I cancel my order?
Orders are instantly transmitted to our warehouse for shipment and therefore difficult to intercept.
Do you carry catalogs?
Our web site is our catalog. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please email us at DisposableMedSupplies@comcast.net and we will be happy to assist you.
Can I pay using a check?
Yes, we are happy to accept payments via personal or company checks. Please be advised that the check must first be deposited and cleared by our bank before any products will be shipped out. This process may take up to five (5) business days for out-of-state checks. Payments made using Cashier's Check do not require any wait time. Products are shipped upon receipt of the Casher's Check
Do you charge taxes?
We charge a state sales tax of 7.25% for Illinois residents only. All shipments outside the state of Illinois is not subject to sales tax.
Do you accept Medicare or other form of Insurance?
We are not able to file insurance claims for you. Upon your request, we will send you an invoice of your order for you to submit to your insurance company or Medicare.
Will you provide financing?
We do not provide financing at this time.
Do you sell used medical equipment and supplies?
No, we do not sell used medical equipment at this time.
